Your electric bike’s battery ran down faster than expected or you had a puncture on the road? You don’t have to push your bike all the way home!
If you have trouble on the road (accident, puncture, battery, theft, etc.), we come and repair your bike on the spot free of charge, and if necessary, take you and your bike home.
You went for a drink, and although you locked your bike properly it’s been stolen? We refund its full value minus the deductible.
We also pay for your taxi home (up to €500).
We pay in full for repairs to your bike further to material damage caused by an accident, vandalism, flood, fire (e.g. battery) and other external events if the amount exceeds the deductible.
We know that you don't go anywhere without your bike, which is why we will reimburse you the cost of renting a replacement bike, up to a maximum of 15 EUR (incl. VAT) per day and for a maximum of 3 consecutive days.
Get the best protection before you ride your new bike!
Therefore, we have teamed up with highly reliable partners to create this policy.
Qover is the go-to insurance partner for all digital companies. Qover is an intermediary registered with and regulated by the FSMA (Financial Services & Markets Authority).
They will take care of you whenever you need assistance.
NN is the largest Dutch insurance and asset-management company, a sound, reliable company with a focus on personal insurance.
Europ Assistance is the obvious partner if what you want is flawless assistance when you need it most
For emergencies on the road (24/7) : +32 2 541 92 01.
Please only use this call for emergencies, not for anything else.
We cover all types of two- and three-wheeled bikes that can only be started and propelled by human force, and the assistance speed of which, if applicable, cannot exceed 25 kph.
We also cover second-hand bikes provided they are less than 12 months old at the time of purchase. In the case of second-hand bikes and bikes over 30 days old, we will ask you to send us recent photos of your bike when taking out the policy.
We insure bikes against theft and damage caused by theft in the event of theft or attempted theft, as well as theft or attempted theft further to assault.
We cover material damage to the insured bike:
The theft and material-damage coverage is valid for incidents in EU Member States, the United Kingdom, Northern Ireland, Andorra, Monaco, the Vatican, Iceland, Liechtenstein, Norway, San Marino and Switzerland.
The assistance coverage is valid in Belgium and 20km around the Belgium borders.